You need to check your current thermostat’s wires to tell if your system is Nest thermostat compatibleand which thermostat models it will work with.
Remove your thermostat’s cover and enter the wires you findinto the compatibility checker. The Nest app and Home app will also let you know if your system is compatibleand give you a wiring diagram for installation.
Sometimes a thermostat’s wire connectors have two labels or no label at all. In rare cases, a wire may be in the wrong thermostat connector, which can cause your system to malfunction so you need to check your system’s control board to accurately identify the wires.
There are several ways to identify your thermostat wires:
Take a picture of your current thermostat’s wiring
Always take a picture of your current thermostat’s wires before you remove it from the wall and install a Nest thermostat. This picture is an essential reference to identifywires and correctly install a Nest thermostat.
Checkthis article if you need help removing your thermostat's cover.
Contact a local HVAC system pro
A trained professional can quickly tell what kind of system you have and identify the wires. They canalso install and set up your Nest thermostat for you and answer any questions you have. Contact a local professional in your area to service your system.
Check your system’s control board
Checking your system's control board is a very reliable method for determining what an unknown wire is. The control board’s connectors typically have labels that can tell you what each wire is when other methods aren’t convenient or don’t work.
The control board is usually inside your furnace or HVAC equipment, so you may have to open or remove a panel to check inside.
How to check your system wires
Important: These are advanced troubleshooting steps. Your HVAC system uses high voltage, which can be dangerous. Make sure to turn off the power to your system completely.
Contact a local professional if you need any help.
1. Turn off the main power to your system at the breaker box
Before you turn off the power, make sure each wire coming to your thermostat is a different color. If 2 or more wires are the same color, you won’t be able to tell them apart at the other end. You need to contact a local professional.
Your system can have multiple breakers, so make sure to turn them all off before moving on. Once the power to your whole system is off, check your furnace and fan. Make sure there are no lights that might indicate your system still has power.
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If there are still lights on your furnace or fan, your system might still have power. Turn off the main power to your home at the breaker.
2. Test thatpower is off
Try to turn on your system. If you have both heating and cooling, try to activate both as each component can have separate power switches.
- Turn the temperature up on your thermostat at least 5 degrees to try to turn on your furnace.
- Wait at least 5 minutes to check if your system turns on (you need to wait because many systems have a built-in delay).
- Turn the temperature down on your thermostat at least 5 degrees to try to turn on your AC.
- Wait at least 5 minutes to check if your system turns on.
- You’ll know that the power is off if your system doesn’t turn on. You can listen for your system to turn on, or you can feel for hot or cool air coming through the vents in your home.
3. Remove your system's panel
Once you’re sure you’ve turned off thepower, look for a removable panel on your system. It may have a handle or a latch, or you may need to remove some screws. Be careful not to touch any of the components inside your furnace as some HVAC equipment is manufactured with large capacitors (electrical components that store charge like a battery).
To learn more about removing your system’s panel, consult the user guide for your HVAC system or contact a local professional in your area.
4. Look for the wire connectors
When you’ve removed the panel, look for the control board. It looks like a circuit board and usually has lots of wires attached to it. You should findseveral sets of connectors on the control board with wires connected to them.
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If you need help finding your HVAC system’s control board, consult the user guide for your HVAC system or contact a local professional in your area.
Look for connectors that have labels that are the same as your thermostat. For instance, you might find labels like R, W, G, Y, C or O/B. You should find wires attached to these connectors that are the same color as the wires that connect to your thermostat.
Look at the labels where these wires connect to the control board to determine what each wire attached to your thermostat should be labeled.
You may find labels like 1, 2, 3, 4, and A, B, C, D, or there may be no labels at all. These systems are incompatible with Nest thermostats. Check what your thermostat's wire labels mean.
5. Take a picture of the wire connectors
Take a picture of the wires and connectors on your system’s control board. Make sure the connector labels are clearly visible.
6. Close your system's panel
Some systems have a safety feature that keeps them from turning on unless the panel is fully closed. If your system doesn’t turn on after you’ve turned the power back on, double check that the panel is shut properly and that any latches are secured.
7. Use the Nest or Home app to get a wiring diagram
The in-box instructions will let you know which app to use for setup: the Nest app or Google Home app. When you begin setup with the app, you’ll get a custom wiring diagram. Now that you have a picture of the wires connected to the control board, you can use it as a reference to enter wires into the app and help make sure that your wiring diagram is accurate for installation.
More help with wire labels
Thermostat wires with two labels
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Some thermostats have wire connectors with 2 sets of labels: one for conventional systems, one for systems with a heat pump. You need to know whether you have a heat pump or conventional system so you know which thermostat labels to enter into the Nest compatibility checker or the app during thermostat installation.
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If you put wires into the wrong thermostat connectors during setup can, this cancause your system to malfunction or possibly damage it.
Important: The side that the wires come out of the connectors doesn’t matter. In the picture above, you might assume that this thermostat is connected to a conventional system because the wires are coming out of the conventional side of the connectors. In fact, this thermostat is actually connected to a Heat Pump system.
Use wire color as a guide
You can use most of the other methods in this article to determine which labels to use: check your system’s manual, contact a local professional, or look at your system’s control board.
While thermostat wire colors can vary, you can also sometimes use color as a guideif a wire is in your thermostat’s O/B - W terminal.
- If the wire in the O/B-W connector is orange: you probably have a heat pump. (Checkthe picture above.)
- If the wire in the O/B-W connector is white: you probably have a conventional system.
- Once you know what type of system you have, enter the labels for conventional system or heat pump either into the compatibility checker if you’re buying a Nest thermostat, or into the Nest app to get a custom wiring diagram for installation.
Short “jumper” wires
Jumper wires connect 2 thermostat terminals together (often Rc and Rh), but they aren’t“two label” wires. Jumpers aren’t connected to the system and don’t run back into the wall. Nest thermostats don’t use jumper wires
Learn about jumper wires |
Thermostat wires with no label
If one or more wires in your current thermostat doesn’t have a label, you first need to identify what wires are connected to your current thermostat before you can install your Nest thermostat.
You can use most of the other methods in this article to determine which labels to use: check your system’s manual, contact a local professional, or look at your system’s control board.
Important: Most systems don’t use all the wires in the bundle coming out of the wall. If any wires weren't originally connected to your current thermostat (and don’t have a label), they typically aren’t connected to your system. Don't connect these wires to your current thermostat or Nest thermostat.
How to tell if a B wire is really a common or C wire
Wires labeled B typically should go into a Nest thermostat's O/B connector. But for some systems the wire in the thermostat's B connector is actually a common or C wire. Common wires should go in your Nest thermostat's C connector.
Because the common wire is used to provide consistent power to the thermostat, it’s important to determine what function a wire labeled B serves before connecting it to a Nest thermostat.
WARNING: If a common wire is inserted into any connector other than C on your Nest thermostat, you may blow a fuse on your HVAC system and/or damage the thermostat. If you're uncertain what type of wire you have, it's strongly recommended that you find a local professional near you.
- Check if your thermostat has a C connector
Whether or not there is a wire attached to it, if your thermostat has a separate connector labeled C in addition to a connector labeled B, then the wire in the B connector should be connected to the Nest thermostat’s O/B connector. - If you have a heat pump
If you have a heat pump and your thermostat doesn’t have a separate wire labeled O, then the wire labeled B should be connected to the Nest thermostat's O/B connector. - Check your current thermostat’s manual
If you have the manual for your current thermostat (or can find it online), it may describe the function associated with the B connector and help you determine if it’s meant for a heat pump wire or a common wire. - Check the B wire color
The colors of thermostat wires often don’t adhere to industry standards, but they can sometimes provide a clue in certain situations. If yourthermostat doesn’t have a separate connector labeled C and you’re not sure what type of system you have:- A brown wire is mostlikely a heat pump wire and should be connected to the O/B connector on the Nest thermostat.
- If the B wire is blue, it should most likely be connected to the C connector.
Note: This method isn't foolproof and should be cross-checked with another method.
- Check your system’s control board
Looking at your system’s board is the most certain way to determine what the wire is. Follow the instructions in the next section.
What thermostat wire labels mean
Below are some of the wire labels you might find on your thermostat and what they do.
The app will give you a custom wiring diagram to help you install the Nest thermostat. Refer to the following article for step-by-step installation instructions.
How to install your Nest thermostat
Note: If you don’t find your wiring labels in this article, contact a local professional.
If you find these wires attached to your thermostat, you may need to contact a local pro to help verify the function of your thermostat’s wiring.
In some cases, the app will let you proceed with wiring your Nest thermostat even if you have one or more of the wires listed below. But it will exclude some or all of these wires from the wiring diagram because certain features aren't supported. Don’t try to connect wires that are excluded from the app wiring diagram. Unsupported wires that are installed incorrectly can damage your thermostat or your system.
For information about Nest thermostat star terminal, go to Nest thermostat star terminal.
If you find these wires attached to your thermostat, your system isn't compatible with the Nest thermostat.
Note: This isn't a complete list of all incompatible wires since there are so many possibilities. You may have an incompatible system if you don’t find your current thermostat’s wire labels listed here.
Wire Label | Description |
Y3 | Y3 wires indicate a system that has 3 stages of cooling. The Nest thermostat doesn't support 3 stages of cooling. |
1 2 3 4 | Wire labels such as 1 2 3 and 4 indicate a proprietary system. Proprietary systems usually only work with thermostats made by the same manufacturer.But some proprietary systems may also have the option to use standard heating system wires. Contact alocal professionaland have them check if your proprietary system can be rewired to be Nest compatible. |
A B C D | Wire labels such as A B C and D indicate a proprietary system. Proprietary systems are designed by the manufacturer so that they can’t work with other thermostats. Learn more about proprietary systems |
V or VR | These types of wires aren't compatible with the Nest thermostat. |
WaterorH2O | These types of wires aren't compatible with the Nest thermostat. |
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